I help unconventional Coaches, Course Creators, and SaaS founders...
👉 INCREASE THEIR MONTHLY RECURRING REVENUE
👉 IMPROVE CUSTOMER RETENTION
👉 BUILD ENGAGED BUYERS THROUGH CUSTOMER EXPERIENCE.
A Happy Client is Healthy Profit
You already know that.....
Keeping your clients and customers engaged is cheaper and more profitable than going to hunt for new ones!
Your Mondays feel bloated with clients and team meetings, but your monthly recurring revenue is dipping from clients and customers that left you wondering,"Why???"
You've got a sneaky suspicion that you need to elevate your customer experience...
Here's where I can help.
I'll help you boost client success and increase your monthly revenue by KEEPING the customer you worked so hard to gain.
I HELP YOU BUILD LIFETIME CLIENTS & CUSTOMERS
I do this through....
CUSTOMER CENTRIC ONBOARDING
I audit and outline onboarding workflows for your membership, coaching program, or B2B SaaS company so your clients see success with their purchases and tell friends.
HELP ARTICLES & TUTORIALS
I audit confusing help docs and outline them into clear and easy to apply articles, so your clients win fast + give you better testimonials without overcommitting your team.
PROGRAM DEVELOPMENT
I'll help you re-engage your coaching, membership, or B2B SaaS clients and customers through program development, so your clients come back for months or years.
CUSTOMER CENTRIC ONBOARDING
I audit and outline onboarding workflows for your membership, coaching program, or B2B SaaS company so your clients see success with their purchases and tell friends.
HELP ARTICLES & DOCS
I audit confusing help docs and outline them into clear and easy to apply articles, so your clients win fast + give you better testimonials without overcommitting your team.
PROGRAM DEVELOPMENT
I'll help you re-engage your coaching, membership, or B2B SaaS clients and customers by creating new programs, so your clients come back
for months or years.
ACCESS MY FREE CUSTOMER SUCCESS ROADMAP
DOWNLOAD THE FREE GUIDE
YOUTUBE CHANNEL
Join me for weekly trainings and guest expert interviews for improving your client experience + increasing your profits.
PODCAST EPISODES
Are you an audio only person? Check out the latest episodes on The Podcast and subscribe to The Course Consultant Show.
FREE FACEBOOK GROUP
Learn and connect with other online business owners that want to win customers for life and improve client ratings.
HERE'S A LITTLE ABOUT ME
My name is Melody. I've been helping businesses create clear paths for success for their clients for over 5 years. Equipped with my Master's Degree in Instructional Design and a Venti-sized cup of Caramel macchiato, I help business owners and small teams map out your client success roadmaps that supports business revenue, growth, and is sustainable to run.